Overview: At Talent-Builder, we aim to provide seamless delivery of our online training courses, both virtual and pre-recorded. This policy outlines the shipping and delivery process for our services.

 

Delivery of Virtual and Pre-recorded Courses:

• Immediate Access: Upon successful purchase, you will receive immediate access to the pre-recorded training courses. An email with access instructions will be sent to your registered email address.
• Virtual Trainings: For live virtual training sessions, you will receive an email with the schedule, access link, and any necessary instructions at least 3 days before the start date.

Course Materials:

• Digital Materials: Any digital course materials, including e-books, PDFs, and slides, will be accessible through our platform. You will be notified via email once they are available for download.
• Physical Materials: If your course includes physical materials (e.g., textbooks, workbooks), we will ship these to the address provided at checkout.

Shipping Information for Physical Materials:

• Shipping Timeframe: Physical materials will be shipped within 7 business days of your order confirmation. Delivery times may vary depending on your location.
• Shipping Cost: Shipping costs will be calculated at checkout and added to your total order amount.
• International Shipping: We do not offer international shipping.

Order Tracking:

• Once your physical materials are shipped, you will receive a tracking number via email. Use this number to track your order on our website or the carrier’s website.

Lost or Damaged Items:

• If your physical materials are lost or damaged during shipping, please contact us at support@talent-builder.in within 2 days of receipt. We will arrange for a replacement or refund.

 

Contact Us:

• If you have any questions or need assistance with your order, please contact us at support@talent-builder.in.